Finger Lakes Library System

Connecting public libraries in Cayuga, Cortland, Seneca, Tioga and Tompkins Counties

Reference

Reference

Have a question? Email: reference@flls.org 

Member library staff and patrons may contact us via email for assistance with reference questions. Questions will be answered Monday-Friday 9am-4pm. See below for helpful resources.

This service can provide assistance with:

  • answers to simple, factual questions such as: Who was . . . ? When did . . . ? What is . . . ?
  • answers to general research and writing questions
  • questions about your library and library services
  • access to digital services

For questions about your account, we recommend that you contact your library directly. Click here to view a member library directory.

For questions/issues with any of our digital services, you can also click the “Help” button at the top or bottom of your screen during use.

For job assistance, check out the JobNow database.

Online Databases Available through FLLS

FLLS provides over 55 databases including Academic OneFile, Art Museum Image Gallery, Brittannica, Business Insights, Gale, and JobNow to aid with research and reference. Click here and to access our FREE online databases! Select your library at the top of the screen to access additional databases that your library may subscribe to.

Helpful Links

Genealogy

Local History

Readers’ Advisory

Tax Information

Writing and Research

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